This will not affect your saved articles, recipes, or Games streaks/statistics. This information may be outdated or conflict with your login attempts. When you use one of The New York Times’ mobile apps, the app will store data to make logging in and loading the app easier. Visit the App Store or Google Play Store to update your app or your device’s settings to update the operating system. The New York Times regularly releases new versions of the mobile apps that provide enhanced functionality and issue fixes. If you are still unable to find your password reset email, add to your address book and request another password reset email. Be sure to check your spam, junk, or promotions folders for the password reset email. When you select this option you bypass entering a password, and we will send you an email with a direct login link.
Ensure your email address and password are spelled correctly, and that you are using the email address that is associated with your account.
In most cases, login issues occur due to incorrect login credentials (such as using an email address not associated with your subscription), rather than an issue with your account or subscription.įollow these steps in order to troubleshoot any login issues you may be experiencing: There may be a variety of reasons you are unable to login and access your New York Times subscription or account.
